Village Manager - Croydon

Croydon NSW, Australia

  • Permanent Part Time/30 hours per week
  • Croydon NSW location
  • Join a large, successful & growing aged care service organisation

Bring your premium customer service skills to the rewarding aged care industry and give back. Rare career opportunity within retirement living offering flexible hours and a supportive management team.  

Our beautiful Brighton Retirement Village located in Croydon consists of 101 spacious apartments, has a dedicated community centre that offers an onsite chapel and recreational spaces and is close to shopping centres and transport services.

We are looking for a Village Manager to work closely with residents and families to continue to offer a warm and welcoming retirement living experience so our residents can live life to the fullest. This role encompasses operations and facilities management as well as budget management and customer service. On a day to day basis you will be responsible for;

  • Facilitating resident meetings
  • Management of repairs, maintenance and refurbishments
  • Occupancy and sales including, negotiations with prospective residents
  • Managing and resolving resident feedback and complaints
  • Management of resident agreements and contracts
  • Contractor management
  • Compliance with the Retirement Village Act, and other regulations, as required.

A background in hospitality and a passion for customer service is highly desirable as are excellent communication, interpersonal and stakeholder management skills.

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services, retirement living and healthcare across NSW and SE QLD. Together, our team of 4,000 people are dedicated to our Mission of helping our customers live life to its fullest every day. 

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you. Apply online now.

Please note closing date for applications is 5 August 2020

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance, we’ll be in touch.

Type: Permanent

Category: Aged Care - Other

Reference ID: KC000431

Date Posted: 22/07/2020