• Rewarding role working for a Mission Driven Values-based organisation
  • Competitive hourly rate and not for profit salary packaging
  • Monday to Friday 9:30am-5:30pm
  • Hybrid Work Set-up - office based in Surry Hills (3 days) and work from home (2 days)

Catholic Healthcare promotes the dignity, life and spirituality of older people through connected and inclusive communities across residential aged care, home and community services and retirement living across NSW and SE QLD.  Our values of Courage, Compassion and Integrity sit at the core of everything we do. 

We are looking for a highly motivated Roster Officer to join our extremely busy Home & Community Services scheduling team based in Surry Hills, NSW.

This role will be Monday to Friday 9:30am-5:30pm.

The position is not for the faint hearted! The Roster Officer is responsible for scheduling Community Workers to provide In Home Services for our clients.  The position works as part of a large energetic team to ensure accurate and timely allocation of services across metropolitan and regional NSW. This is a dynamic position that requires strong organisation, communication and problem-solving skills.  

 To be successful in this role you will ideally have:

  • Experience in Aged Care Services together with previous rostering experience will be highly regarded (but is not essential)
  • An enthusiastic "Can Do" attitude (essential)
  • Ability to identify issues, assist in solving them and adapt to changing circumstances
  • Strong planning and organising skills with a high attention to detail
  • A drive to find solutions to complex customer enquiries
  • A passion to deliver quality customer service
  • Extensive Administration skills such as data entry & documentation, handling incidents & complaints, email & phone management
  • Exceptional verbal and listening skills over the phone
  • Computer literacy with PC based applications (Word, Excel, Email, Internet, database)
  • Sound interpersonal skills, reliability and honesty
  • Ability to work independently, as part of a busy dedicated team

Why you'll love working with us:

  • Opportunity to work within a values-based organisation, with caring at the heart of everything we do
  • Supportive and inclusive team environment
  • Not For Profit Salary packaging to increase your take home pay
  • Ongoing support from your Team Leader

If you are looking to make a positive impact, we'd love to hear from you. Apply online 

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.



Country: Australia
Brands: Catholic Healthcare

Type: Full-Time

Category: Health Care Provider

Reference ID: 743999979710556

Date Posted: 10/04/2024

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